YOU ASK, WE ANSWER.
1. Do you have the items in stock?
The most of products are in stock. We can send the goods out within 3 days after payment received.
2. Can you make OEM for products?
OEM products are available for customers as long as customers meet the MOQ.
3. What warranty and after-sale service do you offer?
We provide one-year warranty. During warranty period, we will be responsible for the damage caused by non-human factors. If it is over the warranty period, we will continue to provide service at reasonable price.
4. How about the shipping way?
There are DHL, FedEx, TNT, UPS, air cargo, by sea (we also can ship goods by your shipping account or other agent you provided)
5. What kind of operating system does Sinosecu Passport Reader support?
Sinsoecu Passport Reader can support most Windows and Linux systems.
6. What's the application of Wintone passport reader?
Our Passport Reader could be widely used in embassies, border crossings, public securities, airports, Train terminals, bus
terminals, hotels, banks, and travel agencies etc.
7. Do you offer other relevant items?
Yes, we do. We are offering mobile OCR SDK and cloud OCR SDK, Bank card reader etc.
8. How can I get samples?
We don't provide customer with free sample. After we receive the payment, we can start the delivery from our stock. The sample unit will be shipped out via air express.
9. Does this machine extracts photos from passports?
Yes, Wintone Passport reader can extracts photo from the scanned passport, ID cards and visa and etc.
10. Does this machine come with software?
Yes, it does. The Wintone Passport Reader is an all-in-one solution for ePassport reading and checking. Both hardware and software are included.
